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About The Role

General Manager – Hollywood Bowl, Branksome, Poole

If you’re a team-centric, hands-on General Manager, with a firm focus on both the customers and the commercials, and a talent for maximising multiple revenue streams, then this could be the perfect opportunity for you..

Situated on Polle Road, adjacent to the train station, Hollywood Bowl, Branksome, is a a recently refurbished centre, featuring 24 state-of-the-art lanes, a Hollywood Diner and bar and an amusements area housing the best games in the industry,
With huge potential in the area, we are looking for an innovative leader to drive this centre and team of 20 forward, and create a positive, lasting footprint in the local community.

 Be the Complete GM.

  • Be the Customer Service Champion. Lead, motivate and inspire your team to deliver service that delights our customers and keeps them coming back for more!
  • Be the Leader and People Developer. Recruit, develop and motivate the most energetic and engaging team members. Give them the knowledge and skills to drive business performance. Support and coach them, through monthly reviews and behavioural goals.
  • Be Commercial. Bring the sharp financial insight to manage a successful P&L and drive the out-performance of your centre on a consistent basis.
  • Make it Playful. We love fun, ‘feel-good’ people who are enterprising and full of fresh ideas - individuals with the infectious enthusiasm that makes everyone feel welcome!
  • Be a Dynamic Operator. This is the place for your ideas - a place where you can develop business plans for your centre, work against your own personal, agreed objectives (as well as set KPI’s) - and measure the effectiveness of all expenditure to ensure a maximum return on your investment.
  • Be the complete Business Manager. You’ll enjoy the freedom to make a real impact across sales and marketing for all 4 revenue streams, driving the optimum financial and commercial performance of your business, in the ever changing leisure sector!

Be the Expert.

For you to be successful in the role of General Manager, you’ll need to ooze personality and have a positive attitude to everything you do! As well as:

  • A minimum of 18 months experience within a hands-on, customer-centric general manager role
  • Evidence of optimising sales and performance of a business unit
  • Evidence of coaching, developing and progressing your team
  • Experience within the leisure, hospitality or retail industry
  • An empathetic and compassionate approach
  • Being resilient, flexible, and highly adaptable, to fit in with our fast-paced environment!

Be Rewarded.

Along with a highly competitive salary and every opportunity to progress, you can expect:

  • A Market-Leading Bonus Scheme – Earn up to 25% of base pay as well as an annual uncapped out-performance bonus
  • Healthcare Cash Plan
  • Contributory Pension Scheme (after a qualifying period)
  • Free Bowling!
  • Team Member Discount Card - 30% off Food & Drink! (Plus further reductions whilst on shift!)
  • 28 days’ holiday

Be Quick.  

60 centres across the UK, built on the market-leading Hollywood Bowl and AMF brands, and exciting expansion plans ahead; there's never been a better time to join us.

We don’t want you to miss out on this great opportunity to become part of our team – apply today!